Privacy Policy

Effective Date: 1st January 2025

1. Introduction

RC Gas Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect the following types of personal information:

Information you provide to us directly: When you fill out the contact form on our website, we collect your name, email address, phone number, and any other information you choose to provide in the message field.
Information collected automatically: We use Google Analytics to collect information about your interactions with our website. This includes your IP address, browser type, operating system, pages visited, and referring website. This information is collected through the use of cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries: We use the information you provide in the contact form to respond to your questions and requests.
To improve our website and services: We use the information collected through Google Analytics to analyse website traffic and usage patterns, which helps us improve our website’s content and functionality.
To send you marketing communications: With your consent, we may send you emails about our latest offers, promotions, and news. You can opt out of receiving these emails at any time by clicking the “unsubscribe” link at the bottom of the email.

4. Legal Basis for Processing

The legal basis for processing your personal information depends on the specific purpose for which we are processing it:

Contractual necessity: We process your information to respond to your inquiries and fulfill our contractual obligations.
Legitimate interests: We process your information for the purposes of improving our website and services, and for marketing purposes, where these interests are not overridden by your fundamental rights and freedoms.
Consent: We may rely on your consent to send you marketing communications.

5. Disclosure of Your Information

We may disclose your personal information to the following third parties:

Service providers: We may share your information with service providers who assist us with website hosting, data analytics, and email marketing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the website or the public.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights

You have the following rights with respect to your personal information:

Right of access: You have the right to request access to your personal information.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
Right to data portability: You have the right to request that we transfer your personal information to another organization, where technically feasible.
Right to object: You have the right to object to the processing of your personal information, including for marketing purposes.
To exercise any of these rights, please contact us using the contact details below.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and, if the changes are significant, we may also notify you by email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

RC Gas Ltd (Company #15475719)
10 Rhos Drive, Hazel Grove,
Stockport, SK7 5LY